easyedge^SM Products & Services
easyedge^SM Phones
easyedge^SM Applications
easyedge^SM Service Areas & Plans
easyedge^SM Miscellaneous/Other
easyedge^SM Picture Messaging Service
easyedge^SM Instant Messaging
easyedge^SM GPS Navigation

easyedge^SM Products & Services

Q: What is easyedge^SM Enhanced Wireless Services?

U.S. Cellular offers a suite of wireless data products, including easyedge^SM Phones powered by BREW™, to which you can download applications ranging from games, news, sports information, ringtones, stock quotes, and more. Also available is our easyedge^SM Wireless Modem, which can be installed into a laptop and allows for wireless Internet and e-mail access within the coverage area.

View our easyedge^SM service coverage maps.


Q: How does U.S. Cellular differentiate its easyedge^SM products from its competitors?

U.S. Cellular has educated and knowledgeable sales associates, who can speak specifically to the value of the service, how to use it and how it is supported throughout the company. Our associates will provide personal, on site, detailed information on what we offer and its value.

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easyedge^SM Phones

View easyedge^SM phones in your area.


Q: How are easyedge^SM Phones different from a PDA (Personal Digital Assistant) with wireless Internet?

Traditional applications associated with Internet-enabled PDAs are often designed to access e-mail or to receive information like news, sports, stock quotes and weather. Phones with easyedge^SM services provide some of the same functionality and applications of the PDA and combine them into one device that offers both voice and data services. In addition to our easyedge^SM Phones powered by BREW™ offering, U.S. Cellular offers a Wireless Modem that enables you to get real-time, wireless connections to the Internet using a Web browser loaded on a laptop. The easyedge^SM Wireless Modem is available for business customers.


Q: I am a U.S. Cellular customer and my wireless phone has a Web browser on it. Why can’t I activate easyedge^SM Enhanced Wireless Services?

The “browser” icon found on some phones is designed by wireless phone manufacturers to enable Internet access using Wireless Application Protocol (WAP). U.S. Cellular doesn’t offer Internet browsing using WAP-enabled wireless phones. We do support selected applications developed for use with easyedge^SM phones powered by BREW™. In addition, we also support Wireless Data Products for laptop computers and PDAs (Personal Digital Assistants), which enable a customer to access the Internet. The easyedge^SM Wireless Modem is available for business customers with 10 or more service lines.


Q: If U.S. Cellular phones are not WAP enabled, why is there a WAP key or identifier on the phone?

Some device manufacturers have this icon/name automatically on their desktop/menu. U.S. Cellular is working to have this browser icon removed on future phone models offered.


Q: Will I be able to attach my phone to my laptop so I can surf the Internet and check e-mail?

No, U.S. Cellular does not offer easyedge^SM Enhanced Wireless Service with this capability.

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easyedge^SM Applications

Q: What applications are available with easyedge^SM?

View a list of all available applications.

Q: How Do I Download an Application?

1. Select easyedge on the Main Menu on your phone.
2. Select the shopping cart icon to enter the easyedge Shop
3. Browse categories
4. Choose an application
5. Choose a pricing option
6. Review terms & conditions and press Next to download
7. You can watch the progress of the download on your phone.
8. You will see an icon for your new application in the easyedge menu. Click on the icon to start the application.


Q: How Do I Run an Application?
Downloaded applications are found in the DOWNLOAD SHOP Applications Menu. Each application has a unique icon.

1. Select the “DOWNLOAD SHOP” option from the Main Menu.
2. Select the icon for the application you want.

Monthly access and/or applicable overage charges are in addition to the application charges.


Q: How Do I Disable an Application?
Disabling applications frees memory on your phone so that you
can add additional applications.

1. Select the “DOWNLOAD SHOP” option from the Main Menu.
2. Select the “DOWNLOAD SHOP” icon, then “Options.”
3. Choose the application you want to disable, then select “Disable.”
4. Select “Yes” to confirm your choice.

Indicators next to the applications inform you that it has been disabled. Subscription fees continue to be charged while the application is disabled.
Applications purchased can be re-enabled at no additional cost.


Q: How Do I Restore an Application?
A disabled application can easily be restored to your phone by re-downloading it without purchasing it again.

1. Select the “DOWNLOAD SHOP” option from the Main Menu.
2. Select the “DOWNLOAD SHOP” icon, then “Options.”
3. Choose the application that has been disabled, then select “Restore.”

Data network usage fees apply when re-downloading the application.


Q: How Do I Remove an Application?
If you no longer want an application or want to cancel an application subscription, you can remove it. Once an application has been removed, you cannot use it unless you purchase it again.

1. Select the “DOWNLOAD SHOP” option from the Main Menu.
2. Select the “DOWNLOAD SHOP” icon, then “Options.”
3. Select the application you want to remove, then select “Remove.”
4. Select “Yes” to confirm your choice.


Q: How Do I View Memory and Transaction Log?
At any time, you can view available memory and application activity (i.e., applications that have been downloaded, disabled, restored, removed).

1. Select the “DOWNLOAD SHOP” option from the Main Menu.
2. Select the “DOWNLOAD SHOP” icon, then “Options.”

To see available memory: select “Information.” To view the log: select “View Log.”

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easyedge^SM Service Area & Plans

Q: Why would I want easyedge^SM Phone Service?

With easyedge^SM Phones powered by BREW™ you can download and play entertainment applications (games); personalize the phone by incorporating user-specified ringtones; and can receive selected information, such as news, sports, stock quotes, weather, horoscopes and more. View a list of available applications.


Q: Where does U.S. Cellular offer easyedge^SM Enhanced Wireless Services?

easyedge^SM Enhanced Wireless Service is available in all our service areas. View easyedge^SM plans in your area.


Q: How much does easyedge^SM Phone Service cost?

There are two costs associated with easyedge^SM Phones; one for data usage and another for application downloads. Data usage charges are similar to voice minute charges. You get charged for using and exchanging information over the network. Application download charges are either one-time charges, per use charge or in some cases by a subscription.

View our easyedge^SM phone service plans.

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easyedge^SM Miscellaneous/Other

Q: What is WAP?

Wireless Application Protocol, or WAP, is an open, global specification that allows users with WAP-enabled wireless devices to access and interact with information and services instantly. Many Web site developers create WAP-enabled versions of their Web sites. U.S. Cellular doesn’t offer Internet browsing using WAP-enabled cell phones.

Q: Is there a glossary of terms for easyedge^SM?

Yes, click here for easyedge^SM terms.

easyedge^SM Picture Messaging Service

Q: What is Picture Messaging?

easyedge^SM Picture Messaging Service allows users to send and receive messages combining pictures with text and sounds right from their wireless phone. Pictures can also be sent to an Online Album where they can be stored, edited, and created. U.S. Cellular customers can also exchange Picture Messages with customers of partnered carriers.

In the wireless communications industry, Picture Messaging is often referred to as MMS, or Multimedia Messaging Service (MMS), and MMS is the underlying technology for U.S. Cellular's Picture Messaging Service.

Q: Who can receive my picture messages?

• U.S. Cellular customers subscribed to Picture Messaging.
• Anyone with an email address.
• U.S. Cellular customers not subscribed to Picture Messaging (can view pictures from a website).
• Most other wireless carrier customers subscribed to Picture Messaging.

• U.S. Cellular customers subscribed to Picture Messaging.
• Most other wireless carrier customers subscribed to Picture Messaging.
• Anyone can send pictures to your phone by sending from their computer to your free U.S. Cellular Picture Messaging e-mail address.

Q: How are pictures sent?

Snap a photo and send it to any valid wireless telephone number or email address. You can even personalize your message with text and sound.

Q: How are pictures received?

Recipients will receive the picture message directly on their phone or a text message that provides a Web site and password for viewing the picture online.

Q: How am I Billed?

For all current Picture Messaging plans, you pay only for the transmission of pictures messages you send, based upon your Picture Messaging usage plan.

You will be charged for picture messages sent from your phone, even if not delivered to the intended recipient. A common reason for non-delivery is sending a message to an invalid email address or telephone number.

Q: What kinds of files can be emailed to a Picture Messaging Service Phone?

Picture Messaging Service can accommodate files of many types including:

• Pictures: jpg, gif, bmp, png
• Sound: qcelp, mid, midi
• Presentations: smil
• Text: plaintext, html

• For emails greater than 5MB:
  lf an email is sent to a Picture Messaging phone that exceeds the 5MB limit, the person sending the email will receive a 'Message Failure' email to indicate that the message is too large and therefore was unable to be sent. Users can check the total size of the email being sent to help predict if the email will exceed this limit.
• For emails less than 5MB:
  Email messages less than the 5MB limit will be reduced to a size the phone can handle. The conversion process will lessen the quality of the picture along with the file size, which will not be noticeable on the phone. Quality loss will only be seen if the same file is forwarded back to a computer.

Q: Where Does U.S. Cellular Offer easyedge^SM Phone Download Service and easyedge^SM Picture Messaging Service?

easyedge^SM Phone Download Service and easyedge^SM Picture Messaging Service are available in all U.S. Cellular service areas.

Q: What are the Terms and Conditions for easyedge^SM Picture Messaging Service?

Picture Messaging requires U.S. Cellular-approved phone and usage plan. Picture Messaging is not available in all areas. You may be charged for picture messages sent from your phone, even if not delivered to the intended recipient due to system or compatibility issues.U.S. Cellular is not responsible for content of pictures easyedge^SM is a service mark of United States Cellular Corporation.

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easyedge^SM Instant Messaging Service

Q: What is Mobile AIM® (AOL® Instant Messenger™ service)?

Mobile AIM® service is the portable version of the AOL® Instant Messenger™ service that you use on your computer. With Mobile AIM® service you can view your Buddy List® feature, send and receive IMs, set your away message and more, all with your mobile phone. It's a great way to stay in touch with your friends, family and co-workers at times when you're away from your computer.

Q: What do I need to use AIM with my U.S. Cellular phone?

To us AIM, you need an active AIM account, an instant messaging capable phone from U.S. Cellular, and easyedge^SM and text messaging services on your account.

Q: How do I get an AOL® Instant Messenger™ account?

Free registration is available at http://www.aim.com

Q: How do I download Mobile AIM®?

Access the easyedge^SM shop on your instant messaging capable phone

1. Select the “shopping cart” icon
2. Select the “Get & Send Messages” category
3. Download Mobile AIM®
4. Launch the Mobile AIM® application after selecting and confirming the pricing option

• The monthly subscription cost for Mobile AIM is $2.99.
• In addition to the monthly subscription charge, easyedge^SM kilobyte usage charges apply. Kilobyte charges are incurred for active instant messaging sessions. Since data is transferred with all instant messages sent and received, charges do apply and vary based on the easy edge plan selected. Charges are not incurred if you close the Mobile AIM® application, yet remain “online” to your buddies.

Q: Will others see me as available when I log in to AIM via my U.S. Cellular phone?

Yes, the mobile icon will appear next to your screen name in your friends’ Buddy List. The mobile icon indicates you are using a wireless phone.

Q: Can I be signed on from my wireless phone and personal computer at the same time?

Yes, you can be logged on from multiple devices at the same time.

Q: Can I send AOL® instant messages to friends if they are not U.S. Cellular customers?

Yes, you can send an instant message to any AOL® Instant Messenger™ user that is logged in. Instant messages can be sent from wireless phone to personal computer, wireless phone to wireless phone and computer to wireless phone. Instant messages from wireless phone to wireless phone will only be delivered if both users have online status in the Mobile Device Group.

Q: Will I be able to receive phone calls and text messages while instant messaging from my wireless phone?

No. Phone calls and text messages will not be received while sending instant messages. Phone calls will go to voice mail and text messages will go to the wireless phone inbox.

Q: Can I receive instant messages while in an inactive instant messaging session?

Yes. Once you sign in, you will remain signed in until you choose to sign out and exit or the service signs you out. If you choose to only exit the application, you will receive an SMS wake-up message (pop-up box) alerting you to an instant message received, which you can view or ignore.

Q: Why do I still receive instant messages even after I have exited Mobile AIM®?

You will remain logged in to the application until you sign off and exit.

Q: What happens if I don’t sign off?

You will be automatically signed off after extended inactivity. In order to send and receive instant messages again, you will need to log back in to the application.

Q: Can I send instant messages while roaming outside of the U.S. Cellular network?

No. In order to use easyedge^SM applications, you must be in the U.S. Cellular coverage area.
View coverage map for your area.

Q: Where can I get more information about AOL® Instant Messenger™ service?

Visit the AOL Mobile Page at http://aolmobile.aol.com/portal/mobileaim.do

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easyedge^SM GPS Navigation

Q: What is Your Navigator?

Your Navigator is an easyedgeSM application that provides all the features of an advanced car navigation system on your wireless phone, including voice-prompted turn-by-turn directions with auto-rerouting if you miss a turn; local search of nearly fourteen million points of interest (POIs) in the U.S.A.; and detailed color maps that can be quickly panned and zoomed. Your day is full of destinations--Your Navigator will help you get there.


Q: How is Your Navigator different than Mapquest Mobile®?

Unlike Mapquest Mobile®, Your Navigator is GPS-enabled and provides voice-prompted turn-by-turn directions based on your current location.

Q: How can I get Your Navigator?

Your Navigator is available in the easyedgeSM shop. It is available under Find, People, Places & Things.

Q: How do I set up Your Navigator?

The first time you launch Your Navigator, you will be asked to accept an End User License Agreement. Your Navigator will remind you to turn the location setting on your phone to Location On.

Q: Where can I use Your Navigator?

Your Navigator will work anywhere within the U.S. Cellular® easyedgeSM data coverage area. Your Navigator’s turn-by-turn navigation does not work in data roaming coverage.

Q: Can I use Your Navigator indoors?

Yes. You can do both local searches and mapping indoors. Navigation requires you to be outdoors.

Q: When do I incur data charges while using Your Navigator?

Your Navigator uses data usage whenever it needs to identify your location. This means you will incur airtime charges whenever you download a map, look for a place of interest or download directions, including if you go off route while following directions and Your Navigator needs to recalculate directions to your destination. In addition, Your Navigator may need to contact the network periodically to update GPS parameters.

Q: How will Your Navigator affect my phone’s battery life?

For many of Your Navigator’s features, the impact on the battery life is negligible. However, navigating with turn-by-turn does impact your battery life. As such, U.S. Cellular recommends that you use a cigarette lighter adapter when using Your Navigator for turn-by-turn directions.

Q: Every time I try to use Your Navigator, it tells me that it can’t get my location. Why??

It is possible that your phone is set to get your location only when you dial 9-1-1. Your phone’s location setting must be turned to “location on” in order to read your location. If your phone’s location setting is set to “e911 only,” your phone is not enabled to get your location. Simply switch your phone’s location settings from “e911 only” to “location on”. Location settings are generally found under phone or network settings on your handset.


Location Management


Q: How can I tell if my phone is enabled to get my location?

Your phone’s location setting must be turned to “location on” in order to read your location. If your phone’s location setting is set to “e911 only,” your phone is not enabled to get your location. Location settings are generally found under phone or network settings on your handset.

Q: How do I enable my phone to get my location?

Simply switch your phone’s location setting to “location on.” It will not be able to read your location when it is set to “e911 only.” Location settings are generally found under phone or network settings on your handset.

Q: If I turn my phone’s location setting to “Location On”, can anyone find my location?

No. U.S. Cellular values your privacy, and has taken many steps to ensure that your privacy is protected. Turning Location On will not allow anyone to determine your location. You must first opt-in to an application (allow it to access your location) before your location can be determined. If you never opt-in to an application, no one will ever be able to find your location, even if your phone is set to Location On.
When you turn Location On, you must still opt-in before using all location-enabled applications.

Q: If I turn my Position Location to Location On, can I be located if I dial 9-1-1?

Yes. 9-1-1 operators will be able to locate you regardless of whether the switch is set to “E911 Only” or “Location On.”


Navigation


Q: What is Navigation?

Navigation is one of the features, shown as menu options, within the main screen of Your Navigator. Navigation provides turn-by-turn directions with audible prompts when you are approaching a turn.

Q: Do I incur data charges while I’m following my route?

No. All of the directions are downloaded at the beginning of the route. As long as you don’t go off route, no additional air time will be used.

Q: What happens if I miss a turn, or if I know a better way?

If you miss a turn, or if you go off route, Navigator will automatically contact the server and download new directions.

Q: Can I place a call while navigating?

Yes. You can press the Send key and place a call at any time. You can call your destination, someone in your phone book or dial any number.
Navigation will be suspended during the call. At the end of the call, Your Navigator will determine your location and will continue to guide you. It may be necessary for Your Navigator to contact the server to update the directions.

Q: What happens if I receive a call while navigating?

Navigation will be suspended during the call. At the end of the call, Your Navigator will determine your location and will continue navigating to your destination. It may be necessary for Your Navigator to contact the server to update the directions.

Q: The directions Your Navigator gave me took me a way that road wouldn’t allow. Why?

Roads are constantly being added and changed. It can take time for these changes to be updated in the Your Navigator database.

Q: Can I change the way Your Navigator routes my trip (fastest/shortest/simplest)?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, Trip Settings, then Route Type. Use the Rocker Key to select from “Fastest” (default) “Shortest” or “Simplest”, and press OK to save the setting.

Q: How does my route change by altering the Route Type (fastest/shortest/simplest)?

“Fastest” routes are selected based on estimated travel time. They are faster to drive, but can be longer in distance. “Shortest” routes are selected based on total travel distance. They can take longer to traverse due to speed limits. “Simplest” routes contain the least amount of turns, but may take longer to drive and may be longer in distance than other route options.

Q: Can I ensure that a route is traversable by truck?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, Trip Settings, then Vehicle Type. Use the Rocker Key to select Truck and press OK to save the setting.

Q: Can I get a route for bicycling?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, Trip Settings, then Vehicle Type. Use the Rocker Key to select Bicycle and press OK to save the setting.

Q: Can I get a walking path?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, Trip Settings, then Vehicle Type. Use the Rocker Key to select Pedestrian and press OK to save the setting.

Can I tell the route to avoid highways, toll roads, and/or HOV (carpool) lanes?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, Trip Settings, then Avoid. Use the Rocker Key to highlight an option you want to change, and press Set (Left Soft Key) to toggle the option on or off. A checked box means that your routes will be calculated to avoid that type of road. When done, press OK to save the settings.

Q: Can I change the sort of audio prompts used during navigation?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Navigator Audio. Use the Rocker Key to select the sort of prompts you want to use, and press OK to save the setting.

Q: Can I change the voice used in navigation?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Navigation Preferences, then Voice Type. Use the Rocker Key to select the voice you want to use, and press OK to save the setting.

Q: What are turn maps?

Turn maps are detailed maps of turns that give you a better idea of what to expect when making a turn.

Q: Can I show/hide the turn maps?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Download Turn Maps. Use the Rocker Key to choose whether to use the turn maps, and press OK to save the setting.

Q: How do I make the turn map appear automatically at the turn?

From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Show Map at Turn. Use the Rocker Key to choose whether to automatically show the turn map when approaching a turn, and press OK to save the setting.

Q: Can I see the turn map and turn icon at the same time?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Turn Icons on Map. Use the Rocker Key to choose whether to show the turn icon on the turn maps, and press OK to save the setting.

Q: Can I see the GPS coordinates while viewing a location’s detailed info?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Show Place Coordinates. Press Set (Left Soft Key) so that the box next to the option is checked. Press OK to save the setting.


Local Search


Q: What is Local Search?

Local Search is one of the features, shown as menu options, within the main screen of Your Navigator. Local Search provides the ability to search for places of interest such as restaurants, gas stations and ATMs.

Q: Do I need to select a category? Can I leave it as All Categories?

No, you don’t need to select a category. If you leave the category as All Categories, Your Navigator will search for points of interest with the name entered in the What field.
You can also search based on proximity to your current location. Simply leave the What field blank. For example, to search for all nearby restaurants, highlight the Category field and scroll right to the category list and select Eating & Drinking and leave the What field blank.

Q: Can I do a Local Search beginning somewhere else?

Yes, simply change the starting location by modifying the Where field in the search. Scroll down to the Where field and then scroll right. Select the appropriate starting point.

Q: The place I’m looking for doesn’t appear in the results of the Local Search. Why?

Businesses come and businesses go. It takes a while for the Your Navigator database to be updated. We update the database every three months.


My Places


Q: What is My Places?

My Places is one of the features, shown as a menu option, within the main screen of Your Navigator. My Places provides quick access to locations you have saved or recent location searches you have performed.

Q: Can I save favorite places?

Yes, Your Navigator allows you to store your home address and work address within My Places. In addition, you can save any search result, or any address you enter, into your favorites by selecting Options (right soft key) and then selecting Save to Favorites.

Q: I looked for something a few days ago and want to find it again. How do I do this?

All of your recent activities are saved in Recent Searches. They are ordered from the most recent to the least recent.

Q: How do I show/hide category icons when viewing Recent Searches or Favorites lists?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select Turn Maps, then Download Turn Maps. Use the Rocker Key to choose whether to use the turn maps, and press OK to save the setting.


Mapping


Q: What is Maps?

Maps is one of the features, shown as a menu option, within the main screen of Your Navigator. Maps provide the ability to select a location and view maps of the selected location.

Q: Can I get a map of any address?

Yes, you can display a map of any address within the U.S.

Q: Can I pan and zoom the map?

Yes, you can pan the map by pressing the 5-way switch up, down, left or right. You can zoom the map by pressing the OK button, then scrolling left or right to the appropriate zoom level and pressing OK again.

Q: How do I switch between English and Metric units?

From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Metric Units and press Set (Left Soft Key) so that the box next to the option is checked for Metric units and unchecked for English units. Press OK to save the setting.

Q: Can I make the Follow Me map keep North at the top?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Heads Up in Follow Me. Press Set (Left Soft Key) so that the box next to the option is unchecked. Press OK to save the setting.

Q: Can I make the Follow Me map put the direction I’m traveling at the top?

Yes. From the main screen, select Options (Right Soft Key) and then Preferences. Select General. Use the up and down Rocker Key to select Heads Up in Follow Me. Press Set (Left Soft Key) so that the box next to the option is checked. Press OK to save the setting.

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