U.S. Cellular is committed to addressing Rural Call Completion problems. If, in association with our service, you experience any of the following after initiating a call:
- "Dead air" for 10 seconds or more.
- Continual ringing with no answer.
- A recording such as, 'the number you have dialed is not in service' when you are sure that you've correctly dialed the number and the called phone is working.
Please leave a message at: 1-866-336-8722
Or send an e-mail to: firstname.lastname@example.org
Please be prepared to share the following:
- The date and time the call(s) were attempted.
- The calling and called telephone numbers.