3G NETWORK SHUTDOWN

As the global cellular industry upgrades their network for 4G and 5G, we too, will be shutting down our 3G network.

OUR COMMITMENT TO YOU

At UScellular® we are committed to supporting your customer needs and will be the last large carrier to shut down its 3G network. To ensure uninterrupted service now and in the future, you will need to upgrade your phone. The experience and safety of our customers are of the utmost importance, so we are here to help you every step of the way through the transition.

WHAT YOU CAN EXPECT

  • No calling, texting, and data usage when roaming: Depending on where you are in another carrier's coverage map, your phone may simply stop functioning for any features requiring cell coverage. Wi-Fi would continue to be available.
  • No 911 or other emergency calls when roaming: With the loss of cell coverage, you may not be able to call 911 or roadside assistance.
  • No or slow data: Uploading and downloading will become slower (comparable to dial-up) or stop completely in BOTH roaming and UScellular service areas.

3G CDMA NETWORK FAQS

UPGRADE YOUR
3G DEVICE

Call or visit your local store to
redeem your upgrade offer.

CONTACT OUR CURRENT CUSTOMER SUPPORT TEAM