Enroll in Device Protection+

Start a Claim

PROTECT YOUR NEW DEVICE

Add Device Protection+ to any eligible new or upgraded line

You'll have the option to include Device Protection+ when you add a new line or upgrade a line in My Account.

Add a line or upgrade

within 30 days of Activation?

You can add Device Protection+ to any new line within 30 days.

Device Protection+ plans

	DP+ with AppleCare Services⁶ $15.99/mo.	Ultimate $14.99/mo.	Standard $9.99/mo.	Basic $6.99/mo.
Eligible Devices	Apple Devices	Smartphones & Tablets	Smartphones & Tablets	Basic Phones & Home Internet Devices
Accidental Damage from Handling²	Available	Available	Available	Available
Unlimited No. of Cracked Screen Repairs³	Available	Available	Not Available	Not Available
Unlimited No. of Back Glass Repairs	Available	Not Available	Not Available	Not Available
Fast Device Replacement	As soon as same day²	As soon as same day²	As soon as next day	As soon as next day
Remote Technician Repair¹	Not Available	Available	Not Available	Not Available
Unlimited Battery Replacement⁴	Available	Available	Not Available	Not Available
Unlimited Photo & Video Storage⁵	Not Available	Available	Not Available	Not Available
24/7 Asurion Setup Assistance	Not Available	Available	Not Available	Not Available
24/7 Apple Expert Access	Available	Not Available	Not Available	Not Available
Service at Apple Stores worldwide²	Available	Not Available	Not Available	Not Available
Additional info & disclosures	See details	See details	See details	See details

We’ll protect your current phone, even if you didn’t get it from us.⁷

Visit us in-store or call us within 30 days of activation to enroll in Device Protection+.

find a store Call 866-644-5453

Note: Device Protection+ with AppleCare Services not available for BYOD devices.

Still Have Questions?

Additional info is available on our Device Protection+ FAQ page.

View FAQs

No online account?

Visit us in-store to set up Device Protection+.

Find a Store

Footnotes

For Device Protection+ Ultimate customers with eligible devices in select locations, subject to parts and technician availability.
For Device Protection+ Ultimate customers with eligible devices in select locations. Availability of delivery is subject to claim approval time, replacement device and technician availability. For Apple device customers, as soon as same day replacement available at Apple stores worldwide depending on replacement device availability.
As soon as same-day repair may be available for eligible devices in select areas and depends upon claim approval time, parts availability, and technician availability. Repair may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Multiple repairs are not available for a single claim. If your device requires multiple repairs, such as screen repair and back glass repair, we will replace your device and the replacement service fee will apply.
For Device Protection+ Ultimate customers, battery replacement may be available. If an eligible device powers on and the battery fails to maintain an adequate charge after diagnostic testing, we will repair the eligible wireless device by replacing the battery after the manufacturer’s warranty expires. Available for select devices in select areas. For Apple device customers, batteries that retain less than 80% of their original capacity are eligible for replacement.
There may be limitations on the size of each video that is to be backed up and secured.
Device Protection+ with AppleCare Services is a separate plan from AppleCare+. If your device is already enrolled in AppleCare+, it is ineligible for enrollment in Device Protection+ with AppleCare Services. Device Protection+ with AppleCare Services is available for the first 24 months of your contract. After this period, your device moves to the $14.99 Device Protection+ Ultimate plan, without AppleCare Services.
For eligible devices in good working condition.

DEVICE PROTECTION+

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