ESIM FAQs

• What is an eSIM ? +

  An eSIM is a digital SIM that is downloaded into your device by the UScellular^® network. Once it has been downloaded and activated, it allows your device to connect to the UScellular network just like a traditional plastic SIM card.
• What are the benefits of using eSIM? +

  eSIM has multiple benefits. First, it's fast, simple, and allows you to activate your device without waiting for a physical SIM card. Second, it's also much easier to use; no more tiny SIM cards to insert in your device or lost SIM cards to replace. Third, eSIM are environmentally friendly because they eliminate plastic SIM card waste. Plus, eSIM are secure and never store any of your personal information.
• Which smartphones currently support eSIM on UScellular? +

  The table below lists smartphones that currently support eSIM on the UScellular network:

  eSIM-capable Smartphones

  Apple	Samsung
  iPhone XR, iPhone XS and iPhone XS Max	Galaxy Note 20
  iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max	Galaxy S21, Galaxy S21 Plus and Galaxy S21 Ultra
  iPhone 12, iPhone 12 mini, iPhone 12 Pro and iPhone 12 Pro Max	Galaxy ZFlip3 5G
  iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max	Galaxy ZFold3
  iPhone SE 2 (2020), iPhone SE 3 (2022)

  The smartphones listed above also support dual-SIM/ dual-standby (DS/DS) giving you the option of having two lines of service on one device (one line on a physical SIM card and the second line on eSIM). This is a great option for having a personal line and work line on one device, or when you are travelling internationally and want to activate a temporary number with a foreign carrier.
  
  Note: If your device is locked to the UScellular network, both lines must be UScellular lines; however, if your device is unlocked, then one line may be a UScellular line while the second line is with another carrier.
• How do I activate a UScellular plan on my smartphone using eSIM? +

  Activating a UScellular service plan using an eSIM is straight forward. To activate your UScellular plan on your smartphone, you will first need:

  • A data connection (Wi-Fi another cellular connection).
  • A UScellular eSIM profile reserved for your device.
• How do I obtain a UScellular eSIM profile for my existing smartphone? +

  You may obtain a UScellular eSIM profile for your existing smartphone by:

  • Subscribing to UScellular service at uscellular.com/byod.

  • Visiting a UScellular store to subscribe to a new UScellular service plan.

  • Transferring your existing UScellular plan from one iPhone to another iPhone.

• How do I transfer my existing UScellular plan form my previous iPhone to a new iPhone? +

  Please follow the steps outlined in the Apple support article Transfer or covert your current SIM to an eSIM on your new iPhone. Please note that your previous iPhone and your new iPhone must both be eSIM-capable, but your current UScellular plan can be active on the previous iPhone's SIM card or eSIM.