FAQs

Explore our FAQs for answers to top questions.

Prorated or partial charges can appear on your bill if you add or change services in the middle of a billing cycle. Proration can occur on the bill following service suspension or addition of features. Additionally, at UScellular, your monthly service charges are billed one month in advance. For example, if your bill date is the 16th, your January 16th bill would reflect monthly service charges that cover January 16th through February 15th. Please check "How To Read Your Bill" for additional billing information.
- Connect to Wi-Fi networks when available. UScellular also provides several tools for managing data and avoiding overages:
- Data Overage Protection — you'll receive alerts (via text or voice call) when you've reached 75% and 100% of your data plan limit.
- Data Usage Controls ‐ Allocate and manage data usage limits for each device.
- Device Apps - you can use on-device tools to help prevent overage. Most devices have data usage utilities (or apps) that can set thresholds, alarms or even block data use (refer to your device user guide on how to use these features).
- Use our Data Estimator Tool to find the plan that best meets your needs.
- If you haven't already, sign up for My Account. You can view online how much data you've used, and how much is remaining for your current billing cycle.

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